Pick up from hotels are only available on certain departures from Cusco or Puno.

In order to be able to be picked-up from your hotel you must book a transportation service which include the courtesy pick-up from hotel service.

You can know if the transportation service include (or no) the courtesy pick-up from hotel service during the booking process.

Please note pick up from hotels is a courtesy service which meant that is provide as a good gesture.

Pick up from hotel can only be offered from hotels with easy access and within Central Cusco or Central Puno.

If hotel are located outside Central Cusco/Puno or have difficult access, passengers will need to go to the main departure point.

Departure points are located in Plaza Regocijo (in front of the water fountain).